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Worldwide Hospital Referrals PPO Network
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MNU maintains relationships with hospitals and doctors throughout the world, and this network is growing daily. Many of your provider selection decisions will be based on geographical location and provider specialties. Outside of the US, please contact us if you need assistance locating a medical provider. Within the US, selecting a provider from the networks below may reduce your out-of-pocket expenses.
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HYGEIA Provider Network
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MultiNational Underwriters participates in the Hygeia Network. The Hygeia network is for major medical, out-of-network/out-of-area, foreign travel and other expatriate benefit plans offering service at over 4,000 medical facilities and 151 Centers of Excellence with over 400,000 physicians. The Hygeia network offers nationwide coverage across the U.S. with concentrations in metropolitan and urban cities, traditional travel states, and many rural areas.
http://www.hygeia.net/customer_tools/customers/hygeiadom/main.asp
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Emergency Medical Evacuation |
MNU coordinates all evacuations through its home office in Indianapolis, IN and arranges for medically necessary evacuations through various service providers in all regions of the world. Call 800-605-2282 in the US, or collect outside the US at 1-317-262-2132, and indicate that you have a medical emergency.
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Patient Advocacy Services |
If you are faced with a complex or severe medical condition, you will be assigned to one of MultiNational’s Patient Advocates. The Patient Advocate is your personal assistant at MNU on all matters relating to your treatment and claims.
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General Customer and Claims Services |
Whether you have misplaced your ID card or benefit booklet, need assistance with a claim, or have a question about benefits, MNU is always ready to respond. Frequently, these and other issues can be addressed with a short visit to Client Zone.
You may access Client Zone by logging in at https://zone.mnui.com/clientzone/
At times, there is simply no substitute for human intervention. MNU Client Relations team is available 24 hours a day, 7 days a week to answer your questions and may be reached at no cost through our worldwide toll-free numbers.
Here is how you can reach MNU Client Relations from anywhere in the world, 24 hours a day, 7 days a week :
- Within US, please call 800-605-2282;
- Outside US, depending on the country you are in, please dial the respective country’s toll-free number. Click here to download MNU worldwide toll-free numbers; or
- Call MNU collect from anywhere in the world at 1-317-262-2132
Immediate support is available in several languages and can be provided in many others with the assistance of a translator. If a translator is needed, the MNU Client Relations Specialist will arrange one.
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| US $1 million coverage of International Travel Health Insurance at as little as $1.50 per day. Insured by AM Best A (Excellent) rated Lloyd's, Lodon. Worldwide toll-free client support available 24/7 that speaks your language. For more details please click here. |
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